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Claims Insights

Explore practical insights on claims handling, independent adjusting, catastrophe readiness, industry best practices, and the growing role of artificial intelligence in improving accuracy, efficiency, and decision-making.

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Why Commercial Property Claims Develop Supplements After the First Estimate

Rita Lewis Sep 10, 2026 6 min read

Why Commercial Property Claims Develop Supplements After the First Estimate A commercial property estimate can look complete on day one and still change significantly once repairs begin. That does not automatically mean the original estimate was poorly written. Commercial losses…

When the Claim Estimate and the Repair Bid Don’t Match, What Happens Next?

When the Claim Estimate and the Repair Bid Don’t Match, What Happens Next?

Rita Lewis Aug 20, 2026 4 min read

When the Claim Estimate and the Repair Bid Don’t Match, What Happens Next? For municipalities managing commercial property claims, the real challenge is not simply producing an estimate. It is…

THE AI CLAIMS DILEMMA: How Do Carriers Move Faster Without Losing Accuracy or Human Judgment?

THE AI CLAIMS DILEMMA: How Do Carriers Move Faster Without Losing Accuracy or Human Judgment?

Rita Lewis Aug 4, 2026 7 min read

The AI Claims Dilemma THE AI CLAIMS DILEMMA: How Do Carriers Move Faster Without Losing Accuracy or Human Judgment? Insurance carriers are under growing pressure to resolve claims faster. Policyholders…

Flood Claims Readiness – Beyond the Flood Zone: What Homeowners Need to Know—and What Carriers Must Be Ready to Manage

Flood Claims Readiness – Beyond the Flood Zone: What Homeowners Need to Know—and What Carriers Must Be Ready to Manage

Rita Lewis Jul 27, 2026 11 min read

Flood Claims Readiness Beyond the Flood Zone: How Unexpected Flood Claims Drive Delays, Customer Friction, and Higher Costs Unexpected flood losses do more than increase claim volume. They expose weaknesses…

The Ground Won’t Wait. Neither Should You.

The Ground Won’t Wait. Neither Should You.

Rita Lewis Jul 6, 2026 7 min read

Accurate One Earthquake Ready Series The Ground Won’t Wait. Neither Should You. Why experienced property adjusters should prepare for earthquake claims before the next event. Earthquakes do not follow a…